Customer Service

Price: Fully Funded providing learners meet eligibility criteria

Duration: 10 weeks

Qualification: Level 2 Certificate

 

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Make a quick enquiry

To enroll on this course, contact Dan on (01326) 555472 or press the ‘call me back’ button to make an enquiry.